Intro
We are seeking a passionate hands-on Technical Product Support to drive our customer satisfaction supporting them to successfully use our products throughout their lifecycle.
You will be responsible for providing principal technical support for our customers, collecting data and resolving user problems, educating them on solutions promptly and professionally. Ensuring end-user needs are met with consistently high quality of service provided and updating the team on progress toward solution while creating walkthrough documentation of each client issue/solution.
Our offer
- Competitive remuneration package
- Hybrid and flexible working hours
- Team building events and company activities
- Opportunities for professional development
If you enjoy working with instruments, can solve technical problems quickly, and like interacting with customers, we would love to hear from you.
For this position we only consider direct applications via our platform.
About us
We are on a mission to protect the built world with software, sensors and data. We hire talented problem-solvers with bold ambition who share our passion for inspection technology to sustain mission-critical assets and infrastructure for future generations. Our culture is creative, innovative and inclusive. We are a fast-paced, product driven, growth company headquartered in Switzerland with our Singapore and Malaga technology hub and a global mindset looking to lead a digital revolution in inspection. Want to join the #EagleTeam?
